I smile, recommend a brand, and ask how many loads he'll need to do. Once that is settled I then attempt to explain to him to put the washing powder into the drawer of the clothes washer and about how when we first moved into our flat I had to ring up the letting agent to ask how to even work the thing...He just grinned, thanked me and walked away. That's when I realized I answered in BRITISH! Yikes (blimey).

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